Delivery & Shipping

Please expect some delay in your order deliveries as we are experiencing high volume of sales

Location Delivery Type Timescale Cut-Off Time Cost Conditions

Standard Delivery

5 - 7 working days

    11:00 am



    Orders will be Delivered within 5 - 7 working Days.

    Additional 10 AED for COD orders

    Outside UAE (Saudi Arabia, Oman, Bahrain, Kuwait) International Delivery 5 - 10 working days 11:59 pm AED 300

    You are liable to pay any inbound duties and taxes, which your local customs authority may charge.

    *The shipping cost may vary depending on the weight of the shipment and our customer service team will contact you in that case.



    1. Maison7 will process your orders Monday through Friday excluding Saturday, Sunday and public holidays.
    2. If no one is available to accept delivery of the order, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of your order from the courier company.
    3. For all shipments outside the UAE, you (the customer) are liable to pay any inbound duties and taxes which your local customs authority may charge.
    4. Lighting and fragrances are currently not available for shipping outside the UAE. 
    5. For shipping furniture and bulky items outside UAE, a different please contact us at or call us on +971569955151.
    6. Same Day Delivery is not available for furniture and bulky items. Furniture and bulky items will be processed as standard delivery within the UAE only.
    7. The cutoff time for same day delivery is 12 pm.  If you select same day delivery after 12 pm, you will receive your order the next working day in the UAE.

    For other Emirates and remote areas, we invite you to verify if delivery to your location is available by contacting our customer service team at +971569955151 email us


    It is our intention to ensure our customers are satisfied with their purchases from us.

    We fully understand that sometimes you might change your mind regarding your purchase. If you change your mind before receiving your order, just call our Customer Service Team at +971569955151 to cancel your order and we will use all reasonable endeavors to cancel it providing your order has not yet been processed. If your order has already been processed, such cancellation will be treated as a return. Please refer to our Return section for further information. In all circumstances, you can always contact our Customer Service who will be happy to assist you.

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